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keycard

frequently asked questions

Popular questions

  • Getting the key
  • What is the key?
  • Do I need a new key when my ticket expires?
  • What do I do when I get on the bus?
  • How do I find out when my ticket on the key is due to expire?

    • Find more help here

  • What should I do if I lose my key?
  • What happens if the key stops working?
  • I can't access my online account?
  • Getting the key
  • Buying tickets for the key
  • Using the key
  • Other general questions
  • What is the key?
  • Further help
  • Do I need a new key when my ticket expires?
  • What do I do when I get on the bus?
  • How do I find out when my ticket on the key is due to expire?